Individual Policy Virtual Assistants

    Highly Skilled VAs for Life and Health Insurance
    Virtual Assistants

    Dedicated VAs for life and health insurance agents. From policy applications to underwriting follow-up, we handle the detail work that keeps your practice growing.

    Real people. Real expertise. Real results.

    HUMAN POWERED

    Life & Health Tasks

    Your VA is working

    Active
    Policy applications Done
    Underwriting follow-up Done
    Commission tracking Working...
    Beneficiary updates
    Tasks completed
    2/4
    Choose From

    20–40h

    Weekly

    Save 60%

    vs. in-house

    Trained on the software you already use

    AMS 360 EzLynx HawkSoft Applied Epic NowCerts QQ Catalyst
    Tasks We Handle

    Life & Health Support

    Our VAs are trained on all life & health workflows. Here's what we can handle for your agency.

    16
    Tasks Covered
    100%
    Dedicated VAs
    2 Week
    Free Trial

    Policy & Underwriting

    8 tasks

    Policy applications & submissions
    Underwriting follow-up & status tracking
    Policy renewal processing
    Policy delivery & confirmation
    Replacement form processing
    Coverage change requests
    Quote comparisons & illustrations
    Medical exam coordination

    Client Service & Admin

    8 tasks

    Beneficiary updates & changes
    Managing & updating client databases
    Appointment scheduling & reminders
    Commission tracking & reconciliation
    Premium payment tracking
    Client communication & follow-ups
    Annual review preparation
    Lapse prevention outreach
    16 tasks available
    Your VA Hub

    Wondering How You'll Keep Track of Your VA?

    Our dashboard gives you complete transparency into your VA's work—as if they were sitting right in your office. See exactly what's being done, when, and for whom.

    Client Portal

    Your Client Dashboard

    Get complete visibility into your VA team's work with our intuitive client portal.

    Live Activity Tracking

    Watch your VAs work in real-time with live timers

    Your VA Team

    View your dedicated virtual assistants and their availability

    Work Reports

    Track daily work logs, hours used, and task details

    Communication

    Contact your managers and VAs directly

    Task Assignment

    Assign work via your AMS

    Carrier Connections

    Access carrier portals

    xassure.co/va/dashboard/activity
    eD

    Agency

    Live Activity Tracking Of Your VA

    MS

    Maria Santos (VA)

    Insured: John Doe

    Task: Renewal

    LIVE 7:00
    CR

    Carlos Rivera (VA)

    Insured: Sarah Thompson

    Task: Remarket

    LIVE 14:30
    AM

    Ana Martinez (VA)

    Insured: Michael Brown

    Task: New Business

    LIVE 25:45
    A Day in the Life

    See How Your X Assure VA Works

    From clock-in to daily summary, complete visibility into your virtual assistant's workday.

    Step 1 of 9
    Your VA Clocks In

    On your schedule, in your timezone

    HUMAN POWERED
    xassure.co/va/clock-in
    Your Agency Inc
    EST (UTC-5)
    9:00 AM
    Ready to start your day
    Clock In
    Maria S.
    Primary VA
    8 hrs
    Scheduled Today
    VA Services Only • 2 Weeks Free

    No employee offers to work 2 weeks free.

    Neither does any other company.

    But we do — try X Assure VA for 2 weeks, no questions asked.

    No credit card required
    Cancel anytime
    Zero risk
    Full Support Included

    New To Hiring A Remote Workforce

    Or Feel You Need Help?

    We Handle Everything! We'll Show You How, Step By Step.

    Account Manager

    Makes sure you get the most from your investment in eDesk.

    ROI Optimization
    Strategic Planning
    Performance Reviews

    Program Success Manager

    Keeps your team on board, up to date, and fully trained. Helps them when they are stuck.

    Team Training
    Ongoing Support
    Process Optimization

    Dedicated VA

    Works on the tasks assigned by you each day via email or dashboard to your satisfaction.

    Daily Task Execution
    Email & Dashboard Access
    Quality Assurance
    Get Started With Full Support
    50,000+

    Hours Logged

    Productive work hours tracked

    100+

    Happy Agencies

    Insurance agencies served

    99.9%

    Uptime

    Platform reliability

    100%

    Transparency

    Full work visibility

    Software Expertise

    Your VA Knows Your Software

    Our VAs are trained on the major agency management systems you already use.

    Agency Management Systems

    A

    AMS 360

    Vertafore AMS360

    E

    EzLynx

    EzLynx Rating & Management

    H

    HawkSoft

    HawkSoft CMS

    A

    Applied Epic

    Applied Epic

    I

    ImageRight

    ImageRight Document Management

    N

    NowCerts

    NowCerts Agency Management

    Life & Health Platforms

    A

    AgencyBloc

    Life & Health CRM

    R

    Radius

    Commission Management

    S

    Salesforce

    CRM & Client Management

    S

    SmartOffice

    Ebix L&H Management

    S

    SureLC

    Licensing & Compliance

    N

    NAILBA

    Brokerage Portal Access

    Financial Advisor Platforms

    R

    Redtail

    CRM for Advisors

    W

    Wealthbox

    Modern Advisor CRM

    M

    MoneyGuidePro

    Financial Planning

    e

    eMoney

    Wealth Planning

    O

    Orion

    Portfolio Management

    M

    Morningstar

    Investment Research

    Certified Training
    Hands-on Experience
    Quick Onboarding
    Built for Insurance Agents

    We Also Build AI Tools for the Industry

    We didn't just hire great VAs—we built the tools too. Our suite of 8 AI-powered insurance tools is available to any agency. VA customers enjoy 20% off all AI bundles.

    Loss Run Pro

    Visualize claims with heatmaps & AI insights

    7 of 8

    47

    Claims

    $842K

    Incurred

    $17.9K

    Avg Claim

    62%

    Loss Ratio

    Claim Intensity Heatmap

    Jan Dec

    🤖 AI Insight

    Vehicle claims cluster in Q3. Recommend driver safety training before summer season.

    ROI Calculator

    The True Cost of Hiring In-House

    See how much you can save with a dedicated eDesk VA compared to hiring a full-time CSR.

    Calculate Your Savings

    Adjust the slider to see your potential savings

    Hours Needed Per Month 80 hours
    20 hrs 160 hrs

    In-House CSR

    $2,288

    $22/hr + 30% benefits

    Best Value

    eDesk VA

    $1,050

    Flat monthly rate

    Your Savings

    $1,238

    54% less than in-house

    Plus: No training costs, no sick days, no turnover, no office space needed

    What Our Clients Say

    Happy To Review X Assure

    "X Assure (Formerly eDesk) has been great for our agency. We're using two Virtual Assistant companies presently & we see a night and day difference between X Assure (Formerly eDesk) & the other company. Their end product is great. We're very pleased."

    Max Olson
    Agency Owner · Olson Insurance Agency

    Very Happy

    "We are happy with the services provided by X Assure (Formerly eDesk). We have been using them for six months now. They have helped free up time for revenue-generating activities. Highly recommend them!"

    Aaron Friedman
    Principal · Apex Insurance Partners

    Above and Beyond

    "I most appreciate the X Assure (Formerly eDesk) team as they have gone above and beyond what they promised us in our engagement. I wouldn't hesitate to recommend them to my colleagues and associates in the industry."

    Tony Alessandra
    Agency Owner · Insurance Solutions
    Pricing

    Simple, Transparent Pricing

    Choose the plan that fits your agency. All plans include a 2-week free trial.

    Starter

    $1,050 /mo

    20 Hours per Week

    • Dedicated Virtual Assistant
    • Dedicated Account Manager
    • Real-time Dashboard Access
    • All Insurance Tasks
    • 1099 All-Inclusive
    • Priority Support
    • Extended Hours Coverage
    Every Plan

    Everything You Need

    Every feature, every plan

    • Full Dashboard Access

      Real-time visibility into all VA activities

    • Dedicated VA

      Your own trained virtual assistant

    • Dedicated Account Manager

      Personal support for your account

    • US Licensed Agents

      Managed by licensed US professionals

    • Free Trial Includes Everything

      2 weeks full access, no restrictions

    • Insurance Trained

      VAs trained specifically for insurance tasks

    Most Popular

    Professional

    $2,000 /mo

    40 Hours per Week

    • Dedicated Virtual Assistant
    • Dedicated Account Manager
    • Real-time Dashboard Access
    • All Insurance Tasks
    • 1099 All-Inclusive
    • Priority Support
    • Extended Hours Coverage

    No credit card required — Start your 2-week free trial today.

    FAQ

    Frequently Asked Questions

    Everything you need to know about working with eDesk.

    Our Services In a Snapshot

    Virtual Assistants

    Insurance-Trained Virtual Assistants

    Part-time or full-time VAs who handle quotes, renewals, certificates, and carrier submissions — so you can focus on clients.

    50+ tasks handled Full dashboard visibility Dedicated account manager